Who We Are

We are proud to say that we love CRM!

SMB Dynamics is a CRM consultancy firm that has been offering our clients top-notch CRM consultation, implementation, integration, and support services since 2007.

  • We believe in creating strong customer relationships by offering the best customer experiences.
  • We are committed to ensuring that our clients get the best out of their CRM investment, and their success is our success.
  • Rest assured that you will have a team of passionate CRM experts to help you every step of the way.
Partner With Us

We help you every step of the way.

With our agile approach, we can scale to meet your needs, no matter how big or small.

  • Consultation
    We work closely with our clients to ensure that their CRM goals are well-defined.

  • CRM Managed Services
    Getting the most out of your CRM requires that the system is running smoothly.

  • Technical Support
    Providing assistance to users who encounter technical issues with the system.

Meet our amazing team

Our staff is extremely qualified to help your business grow

Our team of passionate CRM experts has years of experience and expertise in delivering customized solutions that cater to each of our client’s unique needs.

Ann Eichenlaub

President & Co-Founder

Jeffrey Eichenlaub

Vice President of Business Development & Co-Founder

Meredith Lupo

Project Manager

Rachel Rohr

Senior CRM Solutions Advisor

Kel Woodbury

CRM Solutions Architect

Best solutions

Real-life strategy to reach your goals.

We offer customized CRM system development and integration services that are tailored to your specific requirements.

  • Customization
  • User training
  • Reporting and analytics